Privacy Policy

General
Thinkerbell.ai Ltd. (“Company”) respects user privacy and is committed to protecting personal data in accordance with applicable laws, including Israeli privacy laws and relevant data protection regulations. This policy explains how we collect, use, process, and share personal data.

Scope and Roles
This policy applies to personal data collected through the website, user inquiries, marketing activities, and communications.
When providing services to customers, the Company may act as a Data Processor, while the customer acts as the Data Controller. In such cases, data processing is governed by separate agreements.
When the Company determines the purposes and means of processing, it acts as a Data Controller.

Data We Collect
We may collect personal data including name, email address, phone number, company name, technical data such as IP address and device information, usage data, marketing preferences, and any additional information provided during business interactions.

Methods of Collection
Data is collected directly from users through forms and communications, as well as automatically באמצעות cookies and analytics tools. We may also receive data from third-party service providers.

Purpose of Processing
Data is used to operate the website and services, provide customer support, respond to inquiries, improve services, ensure security, prevent fraud, perform analytics, comply with legal obligations, and conduct marketing activities subject to consent.

Legal Basis
We process personal data based on one or more of the following: user consent, contractual necessity, legitimate business interests, or legal obligations.

Data Sharing
We may share data with cloud providers, hosting services, CRM systems, analytics providers, security vendors, and other service providers. Data may also be shared with authorities where required by law or in the context of mergers, acquisitions, or corporate restructuring.

International Transfers
Data may be transferred and processed outside Israel, including jurisdictions with different data protection standards. We take reasonable steps to ensure adequate protection.

Data Retention
Data is retained only for as long as necessary to fulfill its purposes, comply with legal obligations, and protect our rights. Data may then be deleted or anonymized.

Security
We implement reasonable technical and organizational measures to protect personal data, including access controls and encryption. However, absolute security cannot be guaranteed.

User Responsibility
Users are responsible for providing accurate data and securing their devices and credentials, including passwords.

Children
Our services are not intended for individuals under the age of 18, and we do not knowingly collect data from minors.

User Rights
Users have rights under applicable law, including the right to access, correct, delete, restrict processing, object to processing, and request data portability where applicable.

Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.

Changes
We may update this policy from time to time. The latest version will be published on our website.

Contact
For privacy-related inquiries, please contact: info@thinkerbell.ai

Cookies Policy

General
Thinkerbell.ai uses cookies and similar technologies to ensure proper website operation, improve user experience, analyze usage, and support marketing activities.

What are Cookies
Cookies are small files stored on a user’s device that allow the website to recognize users and remember preferences.

Types of Cookies
Essential cookies required for operation
Analytics cookies used to analyze usage
Marketing cookies where applicable

Use of Cookies
Cookies help us understand how users interact with the site and improve performance and services.

Third-Party Cookies
We may use third-party services such as analytics and advertising providers that use their own cookies.

Control
Users can manage or delete cookies through browser settings. Disabling cookies may affect functionality.

Changes
We may update this policy from time to time.